Designed and Tested Solutions at
Ingleside
I'm a UX Researcher shaping Digital Products, Services and Experiences that empower users, drive businesses and are accessible to all.
Kasturi ,
👋 Hey, I am
My special spark?
A unique blend of Product, Research and Tech experience ✨
Improving Engagement Through Trailhead Search Optimization
UX Design
0-1
AI Integration
Improved the Trailhead search experience by identifying high-impact opportunity areas and proposing features that increased search efficiency by 75% and adoption by 59%. Partnered with the Product Manager to make data-driven design strategies, and integrated Salesforce’s AI tool, AgentForce, to enhance discoverability and get contextual answers.
Improving Accessibility of PersonaPay Portal - Ingleside
Accessibility Audit
WCAG Testing
UX Research
Heuristic Evaluation
Enhanced accessibility and usability compliance for Ingleside, benefiting 1,350 PersonaPay users, including 31% using assistive technologies, while addressing 124 issues to improve the overall user experience
Sidewalk Navigation Aid for Visually Impaired
System Development
Usability Testing
ML
User Research
Computer Vision
Developed a system for visually impaired people for safe navigation by detecting obstacles like tree trunks and poles, achieving 82.24% accuracy and reducing response time by 79%, through user feedback iterations.
UX/UI Design
0-1
UX Research
Usability Testing
Designed a habit replacement app with 86.25 SUS for vape cessation, incorporating user feedback and expert insights to support behavioral modification and successful quitting.
